Last updated: January 2026
Note: RUC Warehouse is currently in development and has not yet launched. This Privacy Policy applies to the pre-launch website and will be updated when full services become available.
This Privacy Policy explains how RUC on Rails Limited (NZBN 9429053041746) (we, us, or our) collects, uses, stores, and discloses personal information through the RUC Warehouse website (the Site).
We are committed to complying with the Privacy Act 2020 (New Zealand).
By using the Site, you agree to the collection and use of information in accordance with this Policy.
1. Who We Are
RUC Warehouse is a product of RUC on Rails Limited.
Contact details:
- Email: rucwarehouse@ruconrails.co.nz
- Company: RUC on Rails Limited
- NZBN: 9429053041746
- Address: 26 Hobson Street, Suite 15587, Auckland 1010, New Zealand
2. Information We Collect
We may collect information about you directly or automatically when you use the Site, including:
a. Information You Provide
- Email address (if you sign up for launch notifications)
- Vehicle information you enter when using our tools
- Communications you send to us
- Account information (when services launch)
b. Automatically Collected Information
- IP address
- Device type, operating system, browser type
- Pages visited, time spent, interaction data
- Referring URLs
- Date and time of access
c. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable site functionality
- Analyse usage and performance
- Improve user experience
- Support analytics and commercial insights
You can disable cookies in your browser, but some features may not function correctly.
3. How We Use Information
We may use collected information for purposes including:
- Operating and maintaining the Site
- Notifying you when RUC Warehouse launches
- Processing orders and providing services (when launched)
- Improving site functionality and user experience
- Analytics, research, and product development
- Understanding usage trends and demand patterns
- Internal business planning and strategy
- Commercial purposes, including monetisation of insights
- Compliance with legal obligations
4. Disclosure of Information
We may disclose information:
- To service providers, analytics partners, and infrastructure providers
- To third parties for commercial, research, or business purposes
- As aggregated or anonymised data
- Where required or permitted by law
- In connection with a business restructure, sale, or transaction
Where personal information is shared, we take reasonable steps to ensure it is handled in accordance with applicable privacy laws.
5. Selling or Sharing Data
You acknowledge that:
- Information collected through the Site may be used commercially
- Data may be shared or sold to third parties, where lawful
- Personal information may be aggregated, de-identified, or anonymised before use or disclosure
We do not guarantee that all data will be anonymised before commercial use.
6. Storage and Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, or disclosure.
However, no system is completely secure. You acknowledge that data transmission over the internet carries inherent risks.
7. Overseas Disclosure
Information collected may be stored or processed outside New Zealand, including by cloud or analytics providers.
Where this occurs, we take reasonable steps to ensure privacy protections are consistent with New Zealand law.
8. Your Rights
Under the Privacy Act 2020, you have the right to:
- Request access to personal information we hold about you
- Request correction of that information
Requests can be made by contacting us using the details below. We may require verification of identity.
9. Third-Party Links and Services
The Site may include links to third-party websites or services, including Waka Kotahi NZTA.
We are not responsible for the privacy practices or content of those third parties.
10. Changes to This Policy
We may update this Privacy Policy at any time.
Changes take effect when published on the Site. Continued use of the Site constitutes acceptance of the updated Policy.
11. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or your information, contact:
RUC on Rails Limited
Email: rucwarehouse@ruconrails.co.nz
NZBN: 9429053041746
Address: 26 Hobson Street, Suite 15587, Auckland 1010, New Zealand